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| Terms & Conditions |
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Thanks for your business, and we hope you enjoy your stay in any of our property!
Renter requirements, Rental Agreement, and Credit Card Authorization,
For legal and accounting purposes, the person placing the reservation must be the same as the credit/debit cardholder. This person is considered to be the guest. All other persons involved with the rental are considered to be the guest's invitees, and all discussions regarding reservation, cancellation, and damage policies will be discussed with the guest, not the guest's invitees. If you paid via Credit Card, note that the payment will be processed as Everyday Luxury. Any Payment disputed will result in a $100 Dispute Processing Fee.
Vacation Rental Trip insurance
We work with Rental guardian to offer trip insurance and allow you to cancel for any reason up to 48 hours prior to the check-in date. You may cancel for any reason up to 48 hours before check-in if you purchase this optional waiver at the time of booking. If this waiver was purchased it will show on the reservation breakdown below.
Rental Guardian Trip Insurance is available and covers cancelation or interruption of your stay, travel delay, baggage delay, rental car damage, and emergency/medical/dental expenses. Please read your documentation carefully as certain limitations, restrictions, and exclusions apply. The plan is optional, but we strongly recommend it. In case of unforeseen events, this insurance helps protect your vacation investment. IF YOU CHOOSE NOT TO PURCHASE THIS COVERAGE, OWNER'S CANCELATION POLICIES WILL BE ENFORCED. For questions concerning the travel insurance or to claim due to a cancelation, please call Rental Guardian directly at +1 (888) 885-5550. For more information, please visit https://www.rentalguardian.com/.
Cancellation Policy: For West Walker Motel
Our cancellation policy is a 100% refund for cancellations at least 14 days in advance Guest. No refund if cancelled within 14 days of arrival.
Cancellation Policy: For Newport Beach, Zephyr Cove, Tahoe, Lubbock Texas, and Sunnyside Roatan Properties
For a 100% refund, the guest must cancel 60 full days before the listing's local check-in time (shown in the confirmation email). If the guest cancels less than 60 days in advance, the nights not spent are not refunded. If the guest arrives and decides to leave early, the nights not spent are not refunded. Cleaning fee refund only for cancellations within 60 days to arrival.
Cancellation Policy: For Laguna Beach Villas and Santa Monica
Our cancellation policy is a 100% refund for cancelations at least 90 days in advance. 50% refund for cancellations at least 60 days in advance. If the guest cancels less than 60 days in advance, the nights not spent are not refunded. If the guest arrives and decides to leave early, the nights not spent are not refunded. Cleaning fee refund only for cancellations within 60 days to arrival.
Cancellation Policy: For 14 West Hotel (South Building)
Our cancellation policy is a 100% refund for cancellations at least 14 days in advance Guest. No refund if cancelled within 14 days of arrival.
Cancellation Policy: For 14 West Boutique Hotel (North Building)
For a 100% refund the guest must cancel 60 full days before the listing's local check-in time (shown in the confirmation email) but not the Credit Card Processing Fees, generally around 3%. 50% refund for cancellations at least 30 days in advance. Cleaning fee refund only for cancellations within 30 days.
Cancellation Policy: For all Minnesota Luxury Homes
Our cancellation policy is a 100% refund for cancelations at least 90 days in advance. 50% refund for cancellations at least 60 days in advance. If the guest cancels less than 60 days in advance, the nights not spent are not refunded. If the guest arrives and decides to leave early, the nights not spent are not refunded. Cleaning fee refund only for cancellations within 60 days to arrival.
Cancellation Policy: For Riverside Point Resort
For a 100% refund the guest must cancel 60 full days before the listing's local check-in time (shown in the confirmation email) but not the Credit Card Processing Fees, generally around 3%. 50% refund for cancellations at least 30 days in advance. Cleaning fee refund only for cancellations within 30 days.
Cancellation Policy: For Walters Resort on Lake Ida
For a 100% refund the guest must cancel 60 full days before the listing's local check-in time (shown in the confirmation email) but not the Credit Card Processing Fees, generally around 3%. 50% refund for cancellations at least 30 days in advance. Cleaning fee refund only for cancellations within 30 days.
Cancellation Policy: For all California Desert Properties,
Our cancellation policy is a 100% refund for cancelations at least 90 days in advance. 50% refund for cancellations at least 60 days in advance. If the guest cancels less than 60 days in advance, the nights not spent are not refunded. If the guest arrives and decides to leave early, the nights not spent are not refunded. Cleaning fee refund only for cancellations within 60 days to arrival.
For reservations of 28 nights and above, 50% of the reservation is due 90 days in advance and is non-refundable once paid. The Final 50% of the reservation is due 60 days in advance and non-refundable once paid.
Kindly purchase the trip insurance offered at the time of booking for a more flexible cancelation policy.
Utility deposits for stays above 28 nights in the California desert
For stays of 28 nights or longer, a refundable utility deposit of $2,000 is required. Guests will receive a $500 utility credit, and the guest is responsible for gas and electricity above $500 total per month. Any gas or electricity used above $500 will be charged against the deposit.
Cancellations:
Power/ weather-related cancellation: Everyday Luxury Inc does not issue refunds due to acts of nature such as weather, road conditions, snow conditions, power outages, or forest fires. Please see the rental insurance options above.
Security Deposit:
Our properties are inspected before and after each reservation. Guests agree to pay for any flagrant damage to the units, excessive cleaning required at check-out, missing or damage to the units’ contents or any other accidental damage to anything within the rental unit during the rental period. Any damages or fines will be deducted from the security deposit.
Upon arrival
If there are concerns or issues with your rental property, please immediately contact our office (leave a message/text if there is no answer). No refunds or considerations are given unless we are notified of problems during your stay and given adequate time to address them.
NUMBER OF GUESTS
Change in the number of guests/conduct of guests: guest(s) agrees that more than the number of people stated on the reservation shall not occupy the premises. Unauthorized people at the vacation rental at any time could result in extra charges for each additional guest, in addition to any and all damage, disturbance, and cleaning charges. The rental is not intended for parties, nor gatherings at any time of anyone except those who have paid to occupy the property. Exceptions are made on an individual basis, and on a property basis - please contact Everyday Luxury Inc for prior approval. If there is excessive noise or music, any illegal activity, or evidence of a violation of these policies, you may be asked to vacate the premise without any refund and additional charges may be assessed. Please inform us of any change in the number of guests before your arrival to avoid these charges and so the property can be prepared appropriately for your group. No exceptions or refunds are given for changes in the number of guests after your arrival.
Terms include a No Tolerance Policy regarding excessive noise, parties, or disturbing neighbors. Please make sure you are comfortable with our Terms as they are strictly enforced.
RESERVATIONS
All Reservations are subject to Management and Property Owner approval. Online rates are subject to change without notice. Should there be ANY issues with the reservation, you will be contacted within 48 hours.
ARRIVAL & DEPARTURE:
Check-in time is no earlier than 4:00 PM on arrival date. This time may be delayed should unforeseen circumstances arise. Check-out time is NO LATER than 10:00 AM on the departure date. Early Check-In and Late Check-Out options are available for an additional fee if available (Not an option during Peak Times). Early Check and/or Late check-out are subject to approval. Please contact us to confirm availability within 48 hours of arrival.
UNAVAILABILITY
For any reason beyond the control of Management, the Premises become unavailable. Management may substitute a comparable property or cancel this Agreement and refund in full all payments made by the Guest.
CLEANING
Premises will be delivered to Guests in a professionally cleaned condition. Should the Guest's use and activity require more than regular cleaning services, the Guest will be charged for associated excess costs.
PETS:
Pets are allowed at some of our properties, while they are not allowed in others. Cats are not allowed at any of our properties. And for properties that allows pet, they are subject to owners approval, and additional fees apply. Please state the age, weight, and breed of the pet, and we will let you know if approved. If an unauthorized pet is discovered on Premises, Guest will be asked to leave without a refund, as Guest will be in breach of this Agreement.
NO SMOKING:
No smoking is allowed on any of our properties. If smoking does occur at any of our properties, (i) Guest is responsible for all damage caused by the smoking, including, but not limited to, stains, burns, odors, and removal of debris; (ii) Guests may be required to immediately leave the Premises, or be removed from the Premises; (iii) Guest is in breach of this Agreement.
LOST ITEMS OR LEFT ITEMS
Management assumes no responsibility for lost, stolen, or abandoned items. A reasonable effort will be made to contact the Guest for a return. There will be a fee of at least a $25.00 handling charge plus shipping costs for any found items returned at the Guest’s request. Management shall not be held liable for the condition of said items. Any items not claimed for longer than 30 days may be donated or sold.
ILLEGAL SUBSTANCES
No illegal substances are allowed in the rental, and minors should not be in possession of alcohol. Violations will result in eviction from the property and no refunds will be issued.
TV/CABLE/INTERNET/SATELLITE:
No refund shall be given for number of devices, outages, content, or lack of content or personal preferences with regard to cable/internet/satellite/streaming service. Services are provided as a convenience only and are not integral to this agreement. No refund shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to service.
AIR CONDITIONING/HEATING:
Most rentals are not equipped with air conditioning. If so equipped, and if not regulated otherwise, Guests agrees that Air conditioning shall not be set below 72 degrees and heat shall not be set above 78 d,egrees and that the fan setting shall be “Auto.” Doors and windows shall be closed when either heat or air conditioning is in operation. There are no refunds for lack of, or malfunctioning HVAC units.
POOL AND SPA
If so equipped, Pool and Spa are heated on demand, meaning we do not heat them when it's not in use or when no guests are staying.
The pool heating fee varies depending on the property and usually ranges from $100 to $250. Guest agrees not to tamper with pool heat controls or manipulate the heater in any way. Pool heat shall not exceed 83 degrees. The guest understands that the area surrounding the pool and spa may not be fenced or secure. Guest understands and agrees to be responsible and liable for any damages that occur to the pool and spa and its support equipment through Guest misuse and/or negligence.
SYSTEM(S) FAILURES:
In the event, the rental unit sustains a failure of a system, including but not limited to water, sewer, septic, electrical, gas, plumbing, mechanical, appliances, heat pump, ventilating, pool, hot tub, or other system or structural systems, neither the property owner nor the Management shall be liable to Guest for damages, and no refunds will be given for such failures. However, Management will make an effort to promptly repair or replace the failed system or equipment, and in such event, Guest agrees to permit Manager or its service provider to have reasonable access to the property to inspect and make such repairs.
UNFORESEEN OCCURRENCES:
Management will not assume liability for any loss, damage, or inconvenience caused by but not limited to the following: weather conditions, natural disasters, pests, construction, acts of God, or other reasons beyond its control. There shall be no refunds available as such instances are beyond the control of Management. It is highly recommended that Guests considers travel and/or rental insurance.
WEATHER/MOTHER NATURE:
We cannot be held responsible for circumstances beyond our control. This includes excessive noise from construction or public/private events, wildfire/smoke, weather related interruptions, road closures, lack of snow, frozen pipes, interruption of services and utilities or unexpected appliance breakdown.
Properties that are listed as Ski-in/ Ski-out, Ski Access, Walk to ski, and the ski accessible homes are subject to weather and we cannot be held responsible for weather/snow conditions that make these homes ski accessible.
Indemnification & hold harmless
While Everyday Luxury Inc and its property owners strive to maintain vacation properties in the finest condition, no guarantees are expressed nor implied regarding suitability or for any particular purpose. All guest(s) and their invitees use the vacation property structures and premises at their own risk. Everyday Luxury Inc and its property owners shall not be held liable or otherwise responsible in any way for injury to any guest and/or their invitees that is caused or permitted to be caused by the intentional or unintentional acts of the said guest(s) and/or invitees, or by the failure of structures, appliances, (including hot tubs and BBQs) furnishings, and/or other equipment, whether by malfunction, misuse, acts of god/nature, and/or are otherwise naturally occurring. No guarantees are expressed nor implied as to the suitability of utilities and other services provided to the vacation properties and adjacent structures and premises. No guarantees are expressed nor implied regarding the suitability/compatibility of materials utilized in the construction of the vacation property and/or its contents. Everyday Luxury Inc and its property owners shall not be held liable nor otherwise responsible in any way for allergic reactions to guest(s) or invitees, caused or permitted to be caused by materials utilized in the manufacture of the vacation property and/or its contents, nor from mold and/or airborne spores, nor from pet/animal allergens, nor from chemical agents including, but not limited to appliances, linens, carpeting, utensils, fixtures, hot tubs, and/or other equipment. By written or electronic endorsement of this agreement, guest(s) and invitees hereby agree to forever hold-harmless and indemnify Everyday Luxury Inc. and its property owners from and against all claims, demands, loss, liability/responsibility of any kind and character, including cost of defense, arising out of or in any way connected with the guest(s) use of the property.
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Everyday Luxury Inc
(760) 659-3986
vacation@everydaylux.com |
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